App & Client Loyalty Program

Our app allows us to extend even further the care and service we provide to our clients and their pets.  We know your pets are an important part of your family and being able to manage their care and veterinary needs more efficiently would make your life easier.  The TVV app provides that efficiency for you.  Downloading the app is easy with the links and QR codes provided.
With TVV app you can:
· One touch call and email
· Request appointments
· Request food and medication
· Receive monthly reminders so you don’t forget to give your heartworm and flea/tick prevention.
· Check out our Facebook, Twitter and YouTube
· Look up pet diseases from a reliable information source
· Find us on the map
· Visit our website
· Loyalty Program with virtual punch card
· And much more!

THE APP FEATURES A CLIENT LOYALTY PROGRAM …

On the app is a virtual punch card.  When you earn a punch, a TVV receptionist will scan a QR Code onto the virtual card on your smart phone.  For clients who are less tech-savvy, or for those that would prefer to use a paper card to keep track of your earned punches, we have those available too, as pictured.

HOW ARE PUNCHES EARNED?

Earn one punch each when you…
· Download the App
· One punch for every $100 spent, per visit, i.e., if you spend $260 – you will receive 2 punches and the $60 does not get added to your next visit’s punch calculation.  Every visit is calculated separately and never includes money spent retroactively or spent in the future.

PROGRAM RULES:

· Earned punches, or reward credit earned from punches, never expires.
· Cannot redeem during the same visit reward is earned (the $80 credit is applied to your account for future use).
· Loyalty Program rules are subject to change at any time.

How to Download the App

If you have an iPhone, go to the Apple iTune app store and search for The Village Vets, or click on this link.

If you have an Android phone, go to Goodgloe Play, or click on this link.